The Park City Grand Plaza Kensington Hotel, London

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Key details

About the Hotel

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

Perfect

8.1

8.5

/10

3.6

“The hotel is wonderfully situated near great transport links in Kensington.”view full review

Rooms

The Park City Grand Plaza Kensington Hotel offers 76 thoughtfully designed guest rooms, ranging from Deluxe Rooms to Family Suites. Each room includes modern decor, air conditioning, and a plasma TV for entertainment. The 3 Bedroom Grand Plaza Suite accommodates up to six guests, providing spacious living with a kitchen and private bathrooms.

Dining

Cempaka Kensington, located within the hotel, serves a variety of Malaysian and Western dishes throughout the day. Guests can enjoy a luxurious Continental breakfast buffet, featuring pastries and fresh fruits for a refreshing start. The Garden Cafe and Lounge provides a tranquil space to unwind after exploring the local attractions.

Location

Conveniently situated just a 5-minute walk from Earl's Court Tube Station, the hotel provides quick access to popular London attractions. Guests can reach the Royal Albert Hall and Natural History Museum within a 15-minute stroll. Additionally, easy transport links allow for seamless travel across London and to Gatwick Airport.

Business Facilities

The hotel's Business Centre is accessible 24/7, offering computers and printing services to guests. Two well-equipped meeting rooms cater to different group sizes, accommodating up to 80 guests in the Garden Room. Wireless internet is available, enhancing productivity during business trips.

Wellness

The fitness center at Park City Grand Plaza Kensington Hotel operates around the clock, providing complimentary access for in-house guests. Equipped with a variety of exercise equipment, this space allows for uninterrupted workout sessions. This convenience contributes to maintaining an active lifestyle while traveling.

Highlights

Location: 5-minute walk from Earl's Court Tube Station

Rooms: 76 thoughtfully designed guest rooms

Dining: Cempaka Kensington restaurant

Business: 24/7 Business Centre access

Wellness: Around-the-clock fitness center

Family: 3 Bedroom Grand Plaza Suite for up to 6 guests

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

2 persons

18 m²

1 King-size bed

Shower

Heating

room details

Executive Double Room

2 persons

21 m²

1 King-size bed

Shower

Heating

room details

Family Suite

2 persons

29 m²

1 Double bed

Shower

Heating

room details

Executive Triple Room

2 persons

23 m²

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

London 4.5 km

Airports

London City (LCY) 19.2 km

London Heathrow (LHR) 22.2 km

Train

Kensington (Olympia) 1.5 km

Paddington Station 2.5 km

Underground

Gloucester Road tube500 m

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious Executive Room

“I stayed in the Executive Double Room, and I was impressed by how spacious it was for a London hotel. The bed was comfortable, and the amenities were well supplied, making for a truly enjoyable experience.” view full review

Luxurious Bathroom

“The bathroom in my room was lovely and spacious, with generous toiletries. I loved the feel of it, making it a perfect spot to unwind after a long day of exploring.” view full review

Excellent Entertainment Options

“The room came equipped with a large TV and a Bose sound system, making it easy to wind down with some movie time after a busy day. Everything was functional and added to a great stay.” view full review

Breakfast Delight

“I enjoyed the breakfast at the hotel with a range of delicious options. Although I went for the full English, the buffet looked appealing as well. It was a good way to start my day.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

Map view

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

City landmarks

Museum

Victoria and Albert Museum

1.7 km

Park

Hyde Park

2.1 km

Garden

Buckingham Palace

3.3 km

Museum

Natural History Museum

1.0 km

Museum

Science Museum

1.3 km

Landmark

Coca-Cola London Eye

4.9 km

Museum

The British Museum

5.1 km

Palace

Kensington Palace

1.9 km

Park

Kensington Gardens

1.8 km

Event hall

Royal Albert Hall

1.5 km

Landmark

Harrods

2.2 km

Park

Holland Park

1.0 km

Museum

Design Museum

1.1 km

Square

Trafalgar Square

4.5 km

Landmark

Big Ben

4.5 km

Museum

National Gallery

4.5 km

Museum

Leighton House Museum

1.4 km

Monument

The Albert Memorial

1.5 km

Landmark

Madame Tussauds London

3.8 km

Church

Westminster Abbey

4.3 km

Market

Borough Market

6.9 km

Museum

18 Stafford Terrace

750 m

Store

Kensington High Street

890 m

Gallery

Wallace Collection

3.5 km

Gallery

Saatchi Gallery

2.2 km

Landmark

Westbourne Grove

2.2 km

Landmark

Kensington Square

1.3 km

Fountain

Princess Diana Memorial Fountain

2.1 km

Stadium

Stamford Bridge

2.9 km

Landmark

Earl's Court

3.5 km

Nearby

Museum

Natural History Museum

1.0 km

Museum

18 Stafford Terrace

750 m

Museum

Design Museum

840 m

Store

Kensington High Street

890 m

Park

Holland Park

1.0 km

Monument

Peter Pan Statue

1.2 km

Kensington Gardens

Elfin Oak

1.2 km

Garden

Kensington Roof Gardens

650 m

Restaurants

Cast Iron Bar & Grill

590 m

147c Cromwell Road London Marriott Hotel Kensington

La Pergola

930 m

138 Cromwell Road

Thai Taste

930 m

130 Cromwell Road

Lorenzos London

930 m

138 Cromwell Road

Bellavista

930 m

132 Cromwell Road

CheckMate Bar

920 m

117-129 Cromwell Road

Scorpion Wine House

230 m

Unit 5 St. Mary's Place

Baalbakis Restaurant

1.2 km

124 Cromwell Road

ristorante vecchiomondo

1.1 km

118 Cromwell Road

Olives Bar & Grill

490 m

33-37 Hogarth Road

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 1660 reviews

#435 of 1,140 hotels in London based on Tripadvisor

Parker

United Kingdom, February 2025

6.4/10

I found the Park City Grand Plaza Kensington to be a nice hotel with a great location in a quiet street, giving me easy access to tourist destinations. However, I faced issues with the heating where my room was freezing, and it required multiple complaints to resolve. Breakfast was also a bit strange, especially with the charge for a second cup of coffee, which left me feeling a bit underwhelmed. Overall, while I appreciated the spacious rooms and friendly staff, I hope they address these concerns to enhance the experience.

Rooms

6.0

I was pleased with the spaciousness of my room, but the heating malfunctioned, making it uncomfortably cold. The room had a few modern amenities and a nice layout, though the level of comfort, particularly regarding the bed, varied among my peers.

Service

7.0

The hotel staff were friendly and helpful, which enhanced my experience. They responded to my issues with the heating promptly, though I had to ask multiple times to get adequate assistance.

Location

8.0

The hotel's location was fantastic, situated in a relatively nice area and just a short walk to the tube stations. It was peaceful and close to both Gloucester Road and Earl's Court, making it easy to explore London.

Dining

5.0

Breakfast was included with my stay, but the offerings were limited, and it was odd to be charged for a second cup of coffee. Nonetheless, the croissants were delicious, and I appreciated the convenience of dining on-site.

Facilities

6.0

The hotel had some decent facilities, including free newspapers and a good Wi-Fi connection, but I faced issues with Wi-Fi reliability in certain areas. Also, the dining arrangement seemed a bit disconnected, as breakfast was provided by a separate hotel.

Lawrence

United Kingdom, February 2025

6.0/10

I had mixed feelings about my stay at The Park City Grand Plaza Kensington Hotel. While the location is convenient and the rooms are spacious and clean, I did face issues with the Wi-Fi and breakfast services. The staff were friendly and did their best to assist, but overall, I felt that the hotel could benefit from some improvements, especially in dining options.

Rooms

7.0

The room was spacious and immaculate, featuring a comfortable bed and a very good shower. However, I did encounter some maintenance issues, like a broken table lamp and wardrobe knobs that needed fixing.

Service

6.0

While the staff were exceptionally pleasant and helpful, especially at the reception, the overall service experience was hampered by inefficiencies, particularly during breakfast.

Location

8.0

The hotel's location is excellent, situated between two major tube stations, making it easy to explore London's attractions. Its quiet neighborhood ambiance was a lovely bonus.

Dining

5.0

Breakfast was a disappointment, with a chaotic system and delays in food service. I chose to eat out afterward, as the on-site dining experience was not up to par.

Facilities

5.0

The hotel has good shower facilities and the air conditioning worked well. However, Wi-Fi connectivity was poor, causing frustrations during my stay.

Sebastian

United Kingdom, January 2025

6.6/10

My stay at The Park City Grand Plaza Kensington Hotel was enjoyable, thanks to the friendly and helpful staff who made me feel welcome. The room was spacious and clean, although it did get quite warm at times, requiring the use of a fan. The bathroom was nice, but I found the bathtub to be rather high, which could be risky for older guests. The location was perfect for exploring the area, being close to public transport and plenty of dining options.

Rooms

8.0

The room was spacious and clean, featuring a comfortable bed and a lovely bathroom with a deep bath, although I found it a bit high.

Service

10.0

The staff were consistently kind and attentive, assisting me with any requests I had, which made my stay even more pleasant.

Location

10.0

The hotel is conveniently situated in a quiet neighborhood, not far from the Earl's Court tube station, making it easy to explore London.

Dining

8.0

I appreciated the on-site dining options, though breakfast wasn't included; the atmosphere in the dining area was inviting.

Facilities

8.0

Facilities such as housekeeping and laundry services were efficient, contributing to a comfortable stay.

Rosie

United Kingdom, November 2024

6.6/10

My stay at The Park City Grand Plaza Kensington Hotel was a mix of comfort and disappointment. While the room was spacious and clean, I experienced issues with the service and the overall value for the executive room I booked. Improvements in staff responsiveness and room amenities could significantly enhance the experience for future guests.

Rooms

6.0

I found the room spacious, especially for London's standards, but it fell short of my expectations based on online photos. The furniture was less accommodating, with only a single tub chair, and the TV setup was less than ideal. The mattress felt worn out, and while the shower facilities were good, the overall condition of the room did not match the executive rate I paid.

Service

5.0

I was let down by the service, particularly when it came to luggage assistance. There were staff members at the front desk, but none offered to help me carry my bags, which would have been appreciated. The response to room issues was also slow, making me feel less valued as a guest.

Location

7.0

The hotel is situated in a nice area of Kensington, but it's not very close to the nearest tube station, which made getting around a bit inconvenient. While I enjoyed the proximity to local restaurants and a supermarket, the distance to public transport was a hassle.

Dining

5.0

Breakfast was a letdown for me. The self-serve options were not appealing, and I found the tea and juice lacking in quality. Fortunately, I discovered nearby alternatives for breakfast that were much more enjoyable.

Facilities

6.0

The amenities included in the room like a fridge and coffee-making facilities were useful, but I noticed some minor maintenance issues that detracted from the overall experience. Additionally, better quality toiletries and larger towels would have added a nice touch.

Marjorie

United Kingdom, October 2024

6.4/10

I found myself at The Park City Grand Plaza Kensington Hotel for a weekend stay, appreciating the friendly staff and cleanliness. However, I was disappointed with the inconsistent heating and the dining experience-which felt lackluster at breakfast. Overall, it served its purpose for a short visit, but the breakfast could use improvements.

Rooms

6.0

My room was clean and adequate, albeit a bit cramped with no view. The bed was comfortable, which helped for a restful night, yet the air-conditioning was noisy and ineffective, especially for my travelling companion.

Service

7.0

The reception staff were genuinely welcoming and helpful, which significantly enhanced my experience despite a few hiccups during my mum's stay.

Location

7.0

Nestled in a nice neighborhood, the hotel had decent access to public transport, making it easy to explore major attractions, even if it was a bit of a trek from the nearest tube stations.

Dining

5.0

Breakfast was a letdown-served buffet style, it lacked quality and variety, and the staff seemed overwhelmed. The dining area also needed some sprucing up.

Facilities

5.0

The hotel offered decent amenities, but the lift being out of service created significant inconvenience for my mum, which dampened our overall experience.